Terms Of Service

Terms of Service

This website is operated by Grihaven®, a brand operated by SERVITIA SOLUTIONS PRIVATE LIMITED. Throughout the site, the terms “we,” “us,” and “our” refer to Grihaven®.

By accessing or using our website, including purchasing products or engaging with our services, you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree with all of the Terms, you may not access the website or use any services.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page. Your continued use of the website following any changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Online Store Terms

By agreeing to these Terms, you represent that:

  • You are at least the age of majority in your state, province, or country of residence; or

  • You have obtained consent from a parent or legal guardian to use this website.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using our website.

Any breach of these Terms may result in immediate termination of your access to our services.

General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Your content (excluding payment information) may be transferred unencrypted across various networks.

  • Credit card information is always encrypted during transmission.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information available on this website is inaccurate, incomplete, or outdated.

The content provided is for general informational purposes only and should not be solely relied upon when making decisions.

Modifications to Services and Prices

  • Prices for products are subject to change without notice.

  • We reserve the right to modify or discontinue any product, service, or feature without notice.

  • We shall not be liable for any modification, suspension, or discontinuation of any service.

Products and Services

Certain products or services may be available exclusively online through the website.

We make every effort to display product colors, images, and descriptions accurately. However, we cannot guarantee that your device's display will accurately reflect product appearance.

We reserve the right to:

  • Limit sales of products or services to any person, geographic region, or jurisdiction.

  • Limit quantities of products offered.

  • Discontinue any product at any time.

Billing and Account Information

We reserve the right to refuse or cancel any order that appears fraudulent, unauthorized, or intended for resale.

You agree to provide current, complete, and accurate purchase and account information for all transactions.

Failure to provide accurate information may result in order cancellation or delays.

Third-Party Tools and Links

We may provide access to third-party tools or services that we neither monitor nor control.

Such tools are provided on an "as is" and "as available" basis without warranties of any kind.

Our website may contain links to third-party websites. We are not responsible for the content, policies, products, or services offered by such third parties.

User Comments, Feedback and Submissions

By submitting comments, suggestions, reviews, or other content, you grant Grihaven® a non-exclusive right to edit, publish, reproduce, and distribute such content without compensation.

You agree that your submissions will not:

  • Violate intellectual property rights.

  • Contain unlawful, abusive, defamatory, or misleading content.

  • Include malware, viruses, or malicious code.

We reserve the right to remove content that violates these Terms.

Prohibited Uses

You are prohibited from using the website or its content for:

  • Violating any applicable law or regulation.

  • Infringing intellectual property rights.

  • Uploading malicious software or harmful code.

  • Harassing, abusing, threatening, or discriminating against others.

  • Spamming, phishing, or engaging in fraudulent activities.

We reserve the right to terminate your access for violating any prohibited use.

Limitation of Liability

All products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Grihaven® and SERVITIA SOLUTIONS PRIVATE LIMITED shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website or services.

Indemnification

You agree to indemnify, defend, and hold harmless Grihaven®, SERVITIA SOLUTIONS PRIVATE LIMITED, its directors, officers, employees, affiliates, and partners from any claim, liability, loss, damage, or expense arising from your breach of these Terms.

Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permitted by law, and the remaining provisions shall remain valid and enforceable.

Termination

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate your access immediately if we believe you have violated any provision of these Terms.

Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other posted policies, constitute the entire agreement between you and Grihaven®.

Governing Law

These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

Contact Information

For questions regarding these Terms of Service, please contact:

Grihaven®
Operated by SERVITIA SOLUTIONS PRIVATE LIMITED

Email: Servitia06@gmail.com
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (IST)